dl666 Privacy Policy — How We Handle Your Data

Overview

Introduction and Scope of This Policy

This Privacy Policy ("Policy") applies to all users of dl666 ("the Platform", "we", "us", "our") who access or use the services available at dl666.ws. By registering an account, making a deposit, or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions.

dl666 is committed to protecting the privacy and security of its users' personal data. We collect only the information that is necessary to provide the platform's services, fulfil our legal obligations, and deliver a safe, reliable experience to every registered player. We do not sell personal data to third parties and we do not use personal data for purposes incompatible with those described in this Policy.

Privacy at a Glance

Key Privacy Commitments

Section 1

Information We Collect

dl666 collects personal information in three primary ways: information you provide directly when you register or use the platform; information generated automatically when you access or use the platform; and information received from third-party partners involved in delivering the platform's services. The following categories describe the types of information we collect and the context in which they arise.

Section 2

How We Use Your Information

The personal data we collect is used exclusively for the purposes set out below. dl666 does not use personal data for any purpose that has not been disclosed to users. Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time by contacting our support team, though withdrawal of consent may affect your ability to use certain features of the platform.

• To create, verify, and maintain your dl666 account, and to verify your identity and eligibility in compliance with applicable KYC and AML requirements.
• To process deposits and withdrawals and to maintain accurate records of all financial transactions conducted through your account.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other forms of prohibited conduct on the platform.
• To communicate with you regarding your account, including transaction confirmations, security alerts, and responses to support enquiries.
• To enforce our Terms & Conditions and to exercise or defend legal claims where necessary.
• To analyse platform usage patterns in aggregate in order to improve platform performance, fix technical issues, and enhance the overall user experience.

Section 3

Sharing Your Information

dl666 does not sell, rent, or otherwise trade your personal data to any third party for commercial purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary to fulfil the relevant purpose.

Section 4

Payment Data and Financial Information

All financial data processed by dl666 is handled with heightened care given its sensitive nature. Payment transactions via bKash, Nagad, Rocket, and Upay are processed through the official APIs of those respective providers. dl666 does not store your mobile banking PIN, bKash PIN, Nagad PIN, or full card numbers at any point in the transaction process. Transaction data is retained only for the period required to fulfil our AML record-keeping obligations under applicable law.

If you believe that a payment transaction on your dl666 account was processed in error or without your authorisation, you should contact our support team immediately. dl666 will investigate all reported payment disputes promptly and in good faith. Do not share your mobile banking credentials with anyone, including dl666 support staff — our team will never request your PIN or password.

Section 5

Cookies and Tracking Technologies

dl666 uses cookies and similar tracking technologies to operate the platform and improve the user experience. A cookie is a small text file placed on your device by a website. Cookies do not identify you personally; they store information about your session and platform preferences. You can manage or disable cookies through your browser settings, though disabling certain cookies may affect the functionality of the platform.

Section 6

Data Security

dl666 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure server infrastructure with access controls limiting who can view or process personal data, and regular security reviews of platform systems and processes.

Whilst dl666 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your data safe: always use a strong, unique password for your dl666 account, never share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised. In the event of a data breach that poses a significant risk to affected users, dl666 will notify impacted users as promptly as practicable.

Section 7

Data Retention

dl666 retains personal data for only as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. Account data is retained for the duration of your registered account and for a period following account closure as required by applicable AML and financial record-keeping regulations. Transaction records are retained for the period required by law. Where personal data is no longer required, it is securely deleted or anonymised. You may request deletion of your personal data at any time by contacting our support team; note that we may be unable to delete certain data where retention is required by law or to defend a legal claim.

Section 8

Your Rights Regarding Your Personal Data

As a registered user of dl666, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact our support team. We will respond to all valid requests within a reasonable timeframe. We may need to verify your identity before processing a rights request to ensure the security of your account and personal data.

• Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being used and with whom it has been shared.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request deletion of personal data we hold about you, subject to our legal obligations to retain certain records.
• Right to restrict processing: You have the right to request that we limit how we use your personal data in certain circumstances, for example where you contest the accuracy of the data.
• Right to withdraw consent: Where we rely on your consent as the basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of the rights listed above, or if you have any question or concern about how dl666 handles your personal data, please contact our support team via live chat. We are committed to responding to all privacy-related enquiries promptly and transparently.

Section 9

Third-Party Links and External Services

The dl666 platform may contain references to or integrations with third-party services, including game providers and payment processors. These third parties operate under their own privacy policies, which dl666 does not control. When you interact with a third-party service through dl666 — for example, by launching a game powered by a third-party provider — that provider may process certain technical data relating to your session. dl666 is not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of any third-party service provider whose services you access through dl666.

Section 10

Changes to This Privacy Policy

dl666 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will make reasonable efforts to notify registered users via the contact details associated with their account. The most current version of this Policy will always be published on this page, identified by the Effective Date shown at the top of the document. Your continued use of the platform following the publication of an updated Policy constitutes your acceptance of the revised terms.

Section 11

Contact and Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way dl666 handles your personal data, please reach out to our support team. We take all privacy-related communications seriously and commit to responding within a reasonable timeframe. You can contact us via the live chat feature available on the platform at any time.